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Disabled Parking ZonesParking zones for the disabled are available in short-term parking lots near the terminal counters.
Location Information -
Disabled Parking SpaceDesignated drop-off zones for disabled passengers are available (near Exits 3, 7, and 12) at Terminal 1, and at Terminal 2 (near Exits 4 and 9) to facilitate the convenience of passengers with disabilities.
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Help Phone ServiceBy picking up the receiver, a direct hotline will connect you to the nearest information desk inside the terminal for assistance.
- Operating Hours : 7:00 ~ 22:00 (* Not available from 7:00 to 9:00 AM during the peak season)
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Wheelchair Lift ServiceIncheon Airport provides a free transport service for wheelchair users between the long-term parking lot and the passenger terminal to enhance mobility convenience.
- Contact : 82-32-741-3217
- Estimated Time : Approximately 20 minutes
- Operating Hours : 5:00 ~ 22:00
- How to Use : Reservation on Weekdays
Reservations are recommended on weekdays to reduce waiting times and transportation delays. Please contact the provided number in advance. -
Valet Parking ServiceAuthorized valet parking services (for a fee) are available at the airport for more convenient and secure parking.
Discounts are available for compact cars, disabled persons, and national veterans. -
Electric Vehicle & Wheelchair Transportation ServiceIncheon Airport offers an electric vehicle & wheelchair transportation service for passengers with reduced mobility.
- How to Use : Contact the help desk (1577-2600) before arriving at the airport or inquire at the on-site information desk or help phone.
- Service Area :
- Electric Vehicle: Public area (from each entrance on 3F to check-in counters), duty free zone (from each departure gate on 3F to boarding gates)
- Wheelchair: Public Area in the Terminal (including the short-term parking lot)
* The service is not available at the long-term and reserved parking lot, and does not include baggage handling. - Operating Hours : 7:00 ~ 22:00 (* Not available from 7:00 to 9:00 AM during the peak season)
Airlines may provide their own mobility services; procedures may vary by airline, so it is recommended to inquire with your airline in advance.
Disabled Parking Zones Location
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Terminal 1 Long-term Parking Lot
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Terminal 1 Short-term Parking Lot, 1st Floor
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Terminal 1 Short-term Parking Lot, B1 Level
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Terminal 2 Long-term Parking Lot
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Terminal 2 Short-term Parking Lot, 2nd Floor
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Terminal 2 Long-term Parking Lot, 1st Floor
Help Phone Service Location
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Stopping Area, Level 3, Terminal 1
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Stopping Area, Level 1, Terminal 1
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Terminal 1 Short-term Parking Lot, 1nd Floor
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Terminal 2 Short-term Parking Lot, B1 Level
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Incheon Transport Corporation Hailing Taxi for the Disabled1577-0320
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Seoul Facilities Corporation Hailing Taxi for the Disabled1588-4388(82-02-2024-4200)
- To use the priority lane for travelers with reduced mobility at Incheon Airport, eligible individuals (those with walking disabilities, children under 7, seniors over 70, pregnant women, and up to 3 accompanying passengers) must first verify their eligibility at the check-in counter of the airline they are flying with. After verification, they will receive a “Priority Card for the Mobility Impaired” and can then proceed through the priority lane for the mobility impaired.
- Please go to the Priority Service section within the security screening procedures on the airport’s website for more details.
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T1 Barrier Free ZoneThis facility caters to pedestrians with mobility impairments by providing airport navigation assistance, self-check-in options, wheelchair rental services, electric wheelchair charging stations, and electric shuttle services. Please make sure to bring your welfare card with you to confirm eligibility.
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Special AssistanceThis center provides a waiting area for passengers with disabilities, elderly passengers, pregnant women, and travelers with young children, where electric carts and wheelchairs can be rented.
Special Assistance -
Electric Wheelchair Rental for Persons with Limited Mobility (WheelShare)A free electric wheelchair rental service for both Korean and international users with limited mobility. This service offers 30 manual wheelchairs equipped with power-assist kits and 6 lightweight electric wheelchairs. Each wheelchair has unique features, so please reserve one that best suits your physical condition.
- Location (Terminal 1) : Near Exit 7, 8 (outside) on the 3rd floor
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Easy Pickup (Baggage-free Service)A paid service where Goodlugg staff will pick up baggage checked in at the departure airport and deliver it to your home or hotel in Korea.
- Eligibility : Disabled persons and those with reduced mobility (e.g., guardians of children under 6, pregnant women, seniors over 65, children under 13).
- How to Use : Reserve at least 3 hours before the scheduled flight departure through the Goodlugg app or website (goodlugg.com).
- Inquiries : Official KakaoTalk channel (ID: goodlugg) goodlugg)
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Accessible Restroom ServicesEvery restroom in the passenger terminal has at least one designated restroom for disabled persons. These restrooms feature wide entrances, spacious interiors, button-activated automatic doors, emergency call bells, sensor-operated flushing, and are maintained to ensure a clean and comfortable environment.
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Wheelchair Rental ServiceFree wheelchair rental is available at all information desks within the airport for passengers with mobility difficulties.
Terminal 1
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Duty free Zone
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Public Area
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A ~ F
Arrival Hall
- 1In front of Arrival Halls D-E in public area
- 2In front of Arrival Halls B-C in public area
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Duty free Zone
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Public Area
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A ~ N
Check-in Counter
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1 ~ 14
Entrance
- 1In front of Check-in Counters C-D in public area
- 2Central area in public area (in front of exit 8)
- 3In front of Check-in Counters K-L in public area
- 4Near Gate 12 in Duty Free Zone
- 5Near Gate 29 in Duty Free Zone
Terminal 2
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Duty free Zone
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Public Area
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A ~ B
Arrival Hall
- 11st-floor information desk in public area
- 21st-floor information desk in public area
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Duty free Zone
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Public Area
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A ~ N
Check-in Counter
- 13rd floor information desk in public area
- 23rd floor information desk in public area
- 33rd floor information desk in Duty Free Zone
- 43rd floor information desk in Duty Free Zone
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Duty free Zone
- 13rd floor Central area in Concourse
- Location (Terminal 1)
- Near the information counter on the east side of the 3rd floor (near Counter C)
- Near the information counter on the east side of the 1st floor (near Exit 5)
- Near KFC on the west side of the Transportation Center, B1 floor
- Installation Locations (Terminal 2)
- Near Exit 2 on the 3rd floor
- Near Exit 1 on the 1st floor
- Near the bus ticket counter on the west side of the Transportation Center, B1 floor
- Location (Terminal 1)
- Near the information counter on the east side of the 3rd floor, close to Exit 3
- Near the central information counter on the 3rd floor, close to Exits 7 and 8
- Near the information counter on the west side of the 3rd floor, close to Exit 12
- Installation Locations (Terminal 2)
- Near Exit 2 on the 3rd floor
- Near Exit 5 on the 3rd floor
- Near Exit 7 on the 3rd floor